Cloud/SaaS or Installed

CaseManagerPro (“CMP” and “CMPv3”) is a fully web-based in the true sense of the term (Definition). It can be accessed over the internet or other networks such as intranet, LAN or WAN using a common browser with no other installed software.

Software as a Service. CMPv3 is offered “in the Cloud” as a hosted service (Software as a Service or SaaS).
Install CMPv3 In-House. You may install locally on in-house servers or have it hosted by a third party.

Either way, you are entering a new realm of case and matter management with full access to all of CMPv3’s powerful capabilities. We’re happy to help you select the best option for your needs.

Web-based Legal Case Management provides:

24/7 Access local or remote
Inter-Office access for staff, co-counsel, clients, etc.
Lower cost to install and maintain
Ease of Use in a familiar web format
Outsourced hosting – by Lucid IQ or third-party – as desired

What’s your preference?

SaaS; Working “in the Cloud”

CaseManagerPro has delivered Software as a Service (SaaS) continuously since 2003 for clients large and small.

SaaS can be up and running almost instantly
Hardware, software and support are capitalized by the provider, reducing initial and ongoing costs
Your office is more productive without the constant distraction of supporting a core system
SaaS lets your staff work from anywhere that has web access 24/7
You can react quickly to market opportunities and downturns without capital risk

CMPv3 is installed at your unique website address on high-capacity servers at our Dallas area data center. You can add or non-renew licenses at any time based on staffing needs. The website has everything necessary to operate – Microsoft SQL Server and other software, firewalls, physical security and systems redundancy. Data is instantly duplicated on the server to minimize the risk of data loss and is fully backed up daily. The facility is manned 24/7 for technology emergencies and security.

Also included with the SaaS subscription are:

The full enterprise capabilities of the CMPv3 program
Online storage of up to a gigabyte of data and documents per user
Free training with online videos and materials
Helpdesk support via phone and email
Frequent upgrades to the latest innovations of CMPv3

SaaS makes it quick and easy to get up and running virtually overnight with minimal cost and risk.

CMP Express (CMPx)

CMPx is an initiative by Lucid IQ to bring the state-of-the-art capabilities used in major practices to smaller ones where such technology is not typically justifiable economically. CMPv3 is delivered as standard SaaS. In order to keep implementation costs down we are continually developing standard configuration models of CMPv3 to meet the needs of various practices so they can be delivered without substantial consulting costs. Training videos and other materials are available and new ones are being created to help the firms become self-sufficient using their own initiative and minimal outside assistance.

Please note that under this model there is a cost and a risk. The cost is a commitment of internal resources to assure that CMPv3 is well set up for your practice, well maintained and that staff are well trained. The risk is that, without the proper commitment of internal resources, you will not enjoy the benefits that CMPv3 can provide.

SaaS Pricing

CaseManagerPro licenses each User individually and provides hosting and support services on an annual or monthly subscription basis. The subscription rate begins at $60 per month (or $600 annually) or less per user depending on the number users. That rate includes hosting services with dual data tracking and daily backup, software updates, helpdesk support and 24/7 emergency systems support. We also offer online services to minimize cost for small or less complex practices. (CMP Pricing)

Installed and Third-Party Hosting

A number of our larger clients elect to host CMPv3 on their own servers, and at least one major client recently outsourced management of all of their servers to a consolidated third-party hosted data center.

In-house installation provides certain benefits if the supporting infrastructure is in place. One national coordinating counsel firm added a multi-tiered security system for a massive multi-district action since there were 50 local counsel firms with access. Others want to control when and how updates are run or simply feel better with the data in the hands of their internal experts – all valid reasons to opt for in-house installation.

CMPv3 operates in-house as it would if it were hosted externally. It still uses a browser, but access is likely over the local network. The server and supporting software are purchased, set up and maintained by the firm. The case management system is installed, maintained, backed up and otherwise managed by internal staff.

Web-based software is still more cost-effective than client-server apps even when hosted in-house. It does not require installation and maintenance of specialized software on the users’ computer. The ultra-thin client supplemental app is pushed to users from the server. Updates are simple and automated to minimize support time.

Licensing for Installed Software

CaseManagerPro licenses each User for in-house or third-party hosting. The per-user rate is $795 or less for the initial licensing depending on the number of users. The annual maintenance fee for licenses, updates, helpdesk and technical support is 20% of the retail license charges.

CaseManagerPro and updates are delivered electronically with an installer and instructions for server and software settings. (CMPv3 Pricing)

Additional Products and Services

All of our clients have login privileges to our Client Resources area online. Training materials and video, supporting documents, white papers, licensing and services status and other helpful information is available.

Lucid IQ has expert consulting and technology services available for implementation, training, advisory, special projects, migration, custom coding and anything you may require to get the full value from your investment in CaseManagerPro. Hourly, daily and block rates are included in our CMPv3 Pricing Guidelines and special projects can be bid separately on a time and materials or project basis.

Want to learn more? Contact LucidIQ - Mind Over Matters